SPA CORONAVIRUS SAFETY POLICIES
COVID-19 SPA TREATMENT PROTOCOLS (UPDATED 05/14/21) :
- All clients are required to complete intake forms online 24 hours prior to your scheduled appointment. If your forms are not received in advance, your appointment will be cancelled.
- If you have received a COVID vaccination: New Clients - please reschedule your appointment for no earlier than 2 weekS after your shot. Established Clients - you may keep your appointment as long as you are not exhibiting symptoms of illness. However, you will be limited to non-clinical services due to possible skin sensitivity or delayed healing during vaccination recovery period.
- If you have been in contact with someone who tested positive for COVID, please reschedule your appointment by 2 weeks.
- If you are experiencing flu-like symptoms (specifically fever and cough) please reschedule your appointment.
- Arrive alone to your appointment unless you are accompanying a minor or a patient that requires assistance. Do not bring your spouse, friends, or multiple children who are not being treated to your appointment.
- Arrive at the scheduled time, wait in your car or reception area and and text us at 704.890.1071 to check-in for your appointment.
- If you are not vaccinated, please wear a mask into the building and the treatment room; your esthetician will let you know when to remove it for treatment.
EXTRA PRECAUTIONS WE ARE TAKING IN CLINIC FOR THE FORSEEABLE FUTURE TO ENSURE SAFETY OF BOTH PROVIDER AND CUSTOMER:
- All clients are required to complete a COVID Wellness Form online before every appointment 24 hours in advance.
- Your temperature will be taken upon arrival.
- Please arrive with a face mask and do not remove your mask until the esthetician indicates its safe to do so.
- A face mask, face shield and gloves will be worn by the esthetician during the service.
- Clients will be asked to sanitize their hands before treatment
- Wear a tank top and bring your own coverlet if needed; spa wraps and blankets are temporarily being suspended from service.
- A full 30 minutes will be scheduled between clients to fully clean and sanitize treatment room and check out area
- A HEPA/UV air filter will be running during treatments, and also between appointments to perform a complete recirculation of air in the room to minimize exposure risk.
SCHEDULING YOUR APPOINTMENT:
- All new client skin assessments are being done by virtual consultation. Your health and skin history questionnaire will be completed online and the consultation will be done by email, telephone or Facetime.
- Clients are required to confirm their appointment 24 hours in advance or reschedule if they are feeling unwell or have childcare conflicts. Your appointment is NOT guaranteed if it is not confirmed online.
- A COVID Wellness Form MUST be completed online the day before your appointment. PLEASE DO NOT COMPLETE THE WELLNESS FORM UNTIL THE DAY BEFORE YOUR APPOINTMENT.
Thank you for your partnership in helping us protect our community. Contact us with any questions. Stay healthy!